TERMS & CONDITIONS
1. GENERAL INFORMATION ON THE COLLECTION OF PERSONAL DATA
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Logistics Operators or LOOP places great importance on the protection of your personal information. This privacy policy explains how Logistics Operators uses and protects personal information collected through https://www.logisticsoperators.es/ (LOOP's website).
Personal data refers to all information that can identify a person, such as a name, address, email, IP address, etc. Your personal data will only be processed in accordance with the provisions of the European Union General Data Protection Regulation (GDPR) and other applicable national and EU data protection laws.
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The collection of personal data occurs only after you have given your consent or when processing is permitted by law. The following provisions inform you about the type, scope and purpose of the collection and processing of your personal data.
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If we use external service providers for specific services or your data for advertising or analysis purposes, we will inform you in detail about the respective processes. Additionally, we will inform you about the specific criteria and duration of data storage. You will also be informed about your rights regarding any data processing.
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This privacy policy applies exclusively to our Loop, Logistics Operators website. If you are redirected through links from our website to third-party websites, please refer to their respective data processing policies.
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2. CONTACT INFORMATION OF THE DATA CONTROLLER AND DATA PROTECTION OFFICER
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The data controller under the GDPR and other applicable EU data protection laws ("data controller") is Loop. If you have questions, suggestions or concerns about the privacy of our website, contact us at: info@logisticsoperators.es.
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Any person may also contact our data protection officer at any time for questions or suggestions related to data protection. You can contact the officer by writing to the email address provided above.
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3. LEGAL BASES AND DATA STORAGE DURATION
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3.1. Legal bases for processing personal data
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If we obtain your consent for the processing of personal data, Article 6(1)(a) of the GDPR serves as the legal basis. You may revoke any consent with future effect.
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If the processing of personal data is necessary for the performance of a contract with you or your company, Article 6(1)(b) of the GDPR serves as the legal basis. This also applies to pre-contractual measures.
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If the processing of your personal data is necessary to comply with one of our legal obligations, Article 6(1)(c) of the GDPR serves as the legal basis.
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If processing is necessary to safeguard the legitimate interests of our company or a third party, and your interests, rights, and freedoms do not override those legitimate interests, Article 6(1)(f) of the GDPR serves as the legal basis.
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3.2. Data storage duration and deletion
The personal data we collect, process and store is retained only for the time necessary for the specific purpose that requires storage. Once such purpose is no longer relevant, your data will be deleted or its processing will be restricted.
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However, European regulations, applicable national laws or other legislation may require a longer retention period for the data we process. Once such retention periods expire, we will delete the data or restrict its processing.
4. YOUR RIGHTS
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Regarding our processing of your data, you are the "data subject" under the terms of the GDPR. As the data subject, you have the following rights with respect to Loop, Logistics Operators:
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4.1. Right to information about processing At any time, within the framework of legal provisions, you may request confirmation of whether we are processing your personal data. In such case, you have the right to request information about the scope of processing (see Article 15 of the GDPR).
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4.2. Right to rectification You have the right to correct and/or complete your data with Loop, Logistics Operators if the personal data we process is incorrect or incomplete (see Article 16 of the GDPR).
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4.3. Right to restriction of processing You have the right to request the restriction of processing of your data under certain conditions (see Article 18 of the GDPR).
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4.4. Right to erasure ("right to be forgotten") You may request that Loop, Logistics Operators delete your personal data without undue delay, under certain conditions. The right to erasure does not apply if processing is necessary (see Article 17 of the GDPR).
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4.5. Right to be informed If you have exercised your right to rectification, erasure or restriction of processing with Loop, Logistics Operators, we will notify such correction, erasure or restriction of processing to all recipients to whom the personal data was communicated, unless this proves impossible or involves disproportionate effort (see Article 19 of the GDPR).
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4.6. Right to data portability You have the right to receive the personal data concerning you that you have provided to Loop, Logistics Operators, in a structured, commonly used and machine-readable format. Furthermore, you have the right to transfer this data to another company without impediment from Loop, Logistics Operators under certain conditions (see Article 20 of the GDPR).
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4.7. Right to object You have the right to object, at any time, to the processing of your personal data in accordance with Article 6.1.f) of the GDPR based on your particular situation (see Article 21.1 of the GDPR). As a consequence of the objection, Loop, Logistics Operators will cease processing your personal data, unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defense of legal claims.
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If the processing of your personal data is for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such purposes (see Article 21.2 of the GDPR).
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You may communicate your objection to us through the following contact details: info@logisticsoperators.es
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4.8. Right to withdraw consent If you have given us a consent statement, you may withdraw it at any time (see Article 7 of the GDPR). The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal.
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4.9. Right to lodge a complaint with a supervisory authority Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you have your residence, place of work or place of the alleged infringement, if you consider that the processing of your personal data constitutes an infringement of the GDPR (see Article 77 of the GDPR).
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5. VISITING THE LOOP WEBSITE AND CREATING LOG FILES
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Each time you visit the Logistics Operators website, our system automatically collects data and information from your computer. Specifically, the following data is collected:
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Information about your browser
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Information about your operating system
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Information about your Internet service provider
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Your IP address
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The date and time of your visit to our website
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Information about the website from which your system accessed ours
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Information about the pages your system accesses through our website
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The data collected above is stored in log files within our system. This data is not stored together with other personal data.
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The legal basis for storing the data and log files is Article 6.1.f of the GDPR. We have a legitimate interest in collecting and temporarily storing this information, as temporary storage of the IP address is necessary for the website to load correctly on your device.
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Log file storage is performed to ensure the functionality of our website. Additionally, this data is used to optimize our website and ensure the security of our computer systems. No evaluation of log files is performed for marketing purposes. An exception is the information collected about your browser configuration, including checking your browser's language settings to display the appropriate language version of the Loop, Logistics Operators website.
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The data is deleted or anonymized as soon as it is no longer necessary for the purposes mentioned here, making it impossible to associate it with you. If data is stored in log files, it is deleted after seven days.
6. NEWSLETTER
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6.1. Newsletter Publication
When creating an account, you have the option to subscribe to a free newsletter. With your consent, our newsletter will keep you informed about logistics updates, tips, events and services offered by Loop. The data you enter when subscribing to the newsletter is transmitted to us through the user interface. This usually includes:
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Your email address
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Your name
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Optionally, additional data is processed if you choose to provide it.
We need your email address to send you the newsletter and verify your identity and consent.
We also store your IP addresses and registration and confirmation timestamps. This procedure ensures that your subscription is recorded and, if necessary, allows us to notify you of possible misuse of your personal data. The legal basis for this is Article 6.1.f of the GDPR.
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We will delete your data as soon as you cancel your newsletter subscription or the newsletter ceases to be sent. You can unsubscribe at any time by revoking your consent with future effect. Each newsletter we send includes a link to facilitate subscription cancellation. You can also send an email to info@logisticsoperators.es or contact the controller mentioned above.
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6.2. Transmission to Third Parties
Our newsletters are distributed through Brevo, a newsletter management platform. We use Brevo's services under a data processing agreement.
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Brevo may use pseudonymized data from recipients, which means the data cannot be linked to an individual user, to optimize or improve their services (for example, for technical optimization of newsletter delivery and presentation or for statistical purposes). However, Brevo does not use recipient data to directly contact them or share the data with third parties.
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Brevo also processes your personal information in the United States under the EU-US Privacy Shield:
Brevo is used based on our legitimate interest and in accordance with Article 6.1.f of the GDPR. If you cancel your subscription or revoke your consent, we will instruct Brevo to delete your data. You can review Brevo's privacy policy here: https://www.brevo.com/legal/privacypolicy/.
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7. CONTACT WITH LOOP
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PROCESSING BY LOOP
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On our website we have enabled an email address that you can use to contact us. If you send us an email, we will store your email address as well as any other data you provide to us.
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The legal basis for processing is Article 6.1(b) and (f) of the GDPR, as the contact may be the beginning of a contract, but LOOP also has a legitimate interest in processing your data to respond.
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The data will be deleted once it is no longer necessary for the purpose of collection, and such deletion does not conflict with any legal or contractual archiving obligation. The conversation ends when it can be inferred from the circumstances that the issue has been resolved.
When sending your message, the following data may also be stored:
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Your IP address
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The date and time of your contact
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This additional personal data is processed in order to prevent misuse of email communication and protect our computer systems. The additional personal data collected during the sending process will be deleted no later than 7 days after collection. The data is processed exclusively to manage the conversation. The legal basis for processing this data is Article 6.1(b) or (f) of the GDPR.
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8. USE OF COOKIES
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In addition to the aforementioned data, when you use the LOOP website, various types of cookies will be used and stored on your computer. Cookies are small text files that are stored on your computer or mobile device when you visit the LOOP website. Through the use of cookies, we collect various data.
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We use the following types of cookies:
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Essential cookies: These cookies are necessary for the proper functioning of our website. For example, we can know if you have visited our website.
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Functional cookies: We use cookies to provide an easier user experience that would not be possible without them.
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Personalization cookies: Cookies help us tailor the information and promotions we offer on our website to your needs. They allow us to identify you when you visit our website, making your experience smoother.
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Analytical cookies: Cookies may be used to analyze website usage, such as tracking how many users visit the website and identifying areas for improvement. However, this analysis does not link any personal information to the generated statistics.
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We will retain the data collected by cookies for the time necessary to fulfill the specific purpose for which they were collected.
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Cookies are stored on your computer and you can delete them at any time. You can also decide through your browser settings whether you want to disable, limit, or completely eliminate the sending of data through cookies on your computer. If you disable all cookies on our website, you may not be able to fully use all its features. For more information on how to manage and disable cookies in your browser, please refer to the following links:
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9. USE OF GOOGLE ANALYTICS
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The LOOP website uses Google Analytics, a web analytics service from Google, Inc. Google Analytics uses cookies to analyze your use of the LOOP website. The information generated by cookies about your use of the website is generally transmitted and stored on Google's servers in the USA. However, your IP address will be anonymized on our website, so it will be previously shortened within EU member states or other countries that are part of the European Economic Area agreements.
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Only in exceptional cases will the full IP address be sent to Google's servers in the USA and then shortened. On behalf of the website administrator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website usage.
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For exceptional cases where personal data is transferred to the USA, Google adheres to the EU-US Privacy Shield: Privacy Shield.
The justification for using Google Analytics is found in Article 6.1(a) of the GDPR, where we obtain your prior consent, and in Article 6.1(f) of the GDPR, as LOOP has a legitimate interest in processing the data. We use Google Analytics to analyze and periodically improve the use of the LOOP website.
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You can prevent the storage of cookies by configuring your browser settings. However, please note that in that case, you may not be able to use all the features of the LOOP website. You can also prevent the collection of data generated by cookies related to your use of the website (including your IP address) by downloading and installing the Google Analytics opt-out browser add-on: Google Opt-out.
We will process your data only for as long as necessary for the purpose of collection (in this case, statistics and their evaluation). Data related to cookies and unique identifiers will be automatically deleted after 14 months. Data deletion once the retention period has expired will be performed once a month.
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For more information about terms of use and privacy, visit: Google Analytics Privacy.
10. LINKS TO SOCIAL NETWORKS AND ADDITIONAL PROGRAMS
10.1 General Information We use the following social media links to LOOP's profiles on our website. By clicking on each respective link when visiting our website, no automatic exchange or transfer of personal data to the respective social media providers will occur unless otherwise specified.
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Only when you click on the respective links, which will open a pop-up window, and enter your login credentials (or if you are already logged in), will data be processed exclusively by the respective social media platforms.
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You can control the data you share on social media through privacy settings available on most platforms. For more information on how to customize your privacy settings and how social media platforms handle your personally identifiable information, read the following:
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10.2. Facebook We have a link to Facebook ("Facebook"), operated by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. When you click on the link, a connection will be established between your browser and Facebook. Facebook's collection, processing and use of data, as well as rights and options to protect your privacy, can be found in Facebook's privacy policy: Facebook Privacy.
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10.3. Instagram We also have a link to Instagram, provided by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA. The link is marked with the Instagram logo. By clicking on it, your browser will connect directly to Instagram's servers. For more information about data collection, processing and use, as well as your privacy rights and options, see Instagram's privacy policy: Instagram Privacy.
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10.4. LinkedIn We also provide a link to LinkedIn, operated by LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, California 94085, USA. By clicking on the link, a connection will be established between your browser and LinkedIn's servers. For information about LinkedIn's collection, processing and use of data, as well as your privacy rights and options, see LinkedIn's privacy policy: LinkedIn Privacy.
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11. DISCLOSURE TO THIRD PARTIES
As a general rule, we only share your personal data with service providers, business partners, affiliated companies and other third parties within the applicable framework of data protection laws.
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We may disclose personally identifiable information to service providers contracted by us and require them to perform a service (data processing) on our behalf. Such service providers may include LOOP affiliated companies or external service providers.
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In doing so, we comply with strict national and European data protection laws. Service providers are subject to our orders and strict contractual restrictions regarding the processing of personal data. Consequently, processing is only permitted to the extent necessary for the execution of the service on our behalf or for compliance with legal requirements. We determine in advance what rights and obligations our service providers must have with respect to personal data.
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We may disclose personal information to third parties if required by law or legal procedure, or to provide and administer our products and services. Similarly, we may be required to provide information to security agencies or other authorities. If sharing information is necessary for cooperation and service provision by LOOP, or if you give your consent, we may also disclose information. When audits are pending, disclosure of information is often unavoidable.
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We may disclose personal data, such as your name, contact information and order history, to your sponsor or your upline online to help you grow your business.​